FAQs & Troubleshooting
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128 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 106/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 231/07/2024Clean the Scanner *
- 331/07/2024Reset the Drum Counter *
- 431/07/2024Access Web Based Management *
- 531/07/2024Print the WLAN Report *
- 631/07/2024Clean the Drum Unit *
- 731/07/2024Clean the Corona Wire *
- 831/07/2024Replace the Drum Unit *
- 931/07/2024Reset the Network Settings to the Factory Settings *
- 1031/07/2024Replace the Toner Cartridge *
- 1131/07/2024Print the Network Configuration Report *
- 1231/07/2024Paper is Jammed in the 2-sided Tray *
- 1331/07/2024Paper is Jammed in the Back of the Machine *
- 1431/07/2024Paper is Jammed inside the Machine *
- 1531/07/2024Paper is Jammed in the Paper Tray *
- 1627/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 1705/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 1829/05/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 1928/05/2024What is Toner Continue Mode?
- 2028/05/2024Toner Low or Prepare New Toner Cartridge
- 2128/05/2024Drum End Soon
- 2224/05/2024What is the default password for my Brother machine?
- 2324/05/2024What is the default password for my BRAdmin or Web Based Management?
- 2414/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 2531/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 2629/09/2023(Video) Load an Envelope (Manual Feed Slot)
- 2729/09/2023Ghosting images
- 2822/09/2023I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 2922/09/2023Poor fixing
- 3022/09/2023I cannot scan via network.
- 3114/09/2023Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 3214/09/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 3307/09/2023Wrong Toner or Wrong Toner Cartridge
- 3407/09/2023Media Type Mismatch or Media Mismatch
- 3507/09/2023Cannot Scan ##
- 3607/09/2023Self-Diagnostic
- 3706/09/2023Toner Ended
- 3806/09/2023Manual Feed
- 3905/09/2023(Video) Set up your Brother machine
- 4004/09/2023Size Error DX or Size Error 2-sided
- 4131/08/2023What is the recommended paper?
- 4223/08/2023Out of Memory
- 4310/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4427/07/2023I get a TS error when trying to print on a wireless network.
- 4526/07/2023Cannot Detect
- 4620/07/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 4720/07/2023Toner specks
- 4820/07/2023Lines across the page
- 4920/07/2023Black lines down the page
- 5005/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)