FAQs & Troubleshooting
Latest |
120 Results
- 105/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 228/02/2024Uninstall the drivers. (macOS 13 or greater)
- 315/02/2024Uninstall the ICA driver (macOS 10.13 - macOS 12).
- 414/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 531/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 610/01/2024What is the default password for my Brother machine?
- 704/01/2024(Video) Change the Copy Shortcut button settings
- 804/01/2024Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 904/01/2024(Video) Set up your Brother machine
- 1004/01/2024(Video) Load A4/Letter papers
- 1104/01/2024(Video) Fill the ink tanks
- 1204/01/2024(Video) Load Envelopes
- 1304/01/2024(Video) Copy an ID Card
- 1430/11/2023Update the Driver or Firmware for your Brother machine
- 1522/11/2023The "Charge Function Settings" icon is not displayed on the Brother Mobile Connect screen (mobile device)
- 1622/09/2023I cannot scan via network.
- 1710/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1827/06/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 1906/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2006/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2101/06/2023Delete print jobs from the print queue.
- 2224/05/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 2316/05/2023I cannot print from my computer via USB.
- 2407/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2506/04/2023The printer status is Offline or Paused.
- 2627/03/2023Change the printer driver settings (Windows)
- 2727/03/2023"Offline" appears on the Status Monitor. (Windows)
- 2827/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2915/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3019/12/2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 3119/12/2022Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 3219/12/2022One or more of my colors are not printing (blank).
- 3319/12/2022Refill Ink
- 3419/12/2022Improve poor print quality.
- 3519/12/2022Can third party ink be used to refill the ink tanks?
- 3613/12/2022How to identify your Operating System (OS).
- 3720/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3820/10/2022Install the Brother Mobile Connect application (for mobile device)
- 3904/10/2022Access Web Based Management
- 4030/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4122/08/2022Configure the Scan to Email Feature (Linux)
- 4209/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4326/07/2022Configure and use the Scan Key Tool (Linux)
- 4423/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4530/05/2022What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4617/05/2022Load Paper in the Manual Feed Slot
- 4717/05/2022Clean the Paper Pick-up Rollers
- 4817/05/2022Paper is Jammed Inside the Machine
- 4913/05/2022Check the Print Alignment from Your Brother Machine
- 5013/05/2022Check the Print Quality