FAQs & Troubleshooting
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Latest |
119 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 127/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 205/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 329/05/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 428/05/2024Toner Low or Prepare New Toner Cartridge
- 528/05/2024Drum End Soon
- 624/05/2024What is the default password for my Brother machine?
- 724/05/2024What is the default password for my BRAdmin or Web Based Management?
- 831/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 915/01/2024Reset the Drum Counter *
- 1015/01/2024Remove Small Scraps of Paper Jammed in the ADF *
- 1115/01/2024Document is Jammed under the Document Cover *
- 1215/01/2024Document is Jammed in the Top of the ADF Unit *
- 1315/01/2024Access Web Based Management *
- 1415/01/2024Clean the Drum Unit *
- 1515/01/2024Paper is Jammed in the 2-sided Tray *
- 1615/01/2024Paper is Jammed in the Back of the Machine *
- 1715/01/2024Paper is Jammed inside the Machine *
- 1815/01/2024Paper is Jammed in the Paper Tray *
- 1915/01/2024Clean the Corona Wire *
- 2015/01/2024Replace the Drum Unit *
- 2115/01/2024Reset the Network Settings to the Factory Settings *
- 2215/01/2024Replace the Toner Cartridge *
- 2315/01/2024Print the Network Configuration Report *
- 2412/01/2024(Video) Set up your Brother machine
- 2520/10/2023What is the difference between the toner cartridge and the drum unit?
- 2619/10/2023Black lines down the page
- 2729/09/2023(Video) Load an Envelope (Manual Feed Slot)
- 2829/09/2023Ghosting images
- 2922/09/2023I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 3022/09/2023Poor fixing
- 3122/09/2023I cannot scan via network.
- 3207/09/2023Wrong Toner or Wrong Toner Cartridge
- 3307/09/2023Media Type Mismatch or Media Mismatch
- 3407/09/2023Cannot Scan ##
- 3507/09/2023Self-Diagnostic
- 3606/09/2023Toner Ended
- 3706/09/2023Manual Feed
- 3804/09/2023Size Error DX or Size Error 2-sided
- 3931/08/2023What is the recommended paper?
- 4023/08/2023Out of Memory
- 4110/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4226/07/2023The printer status is Offline or Paused.
- 4326/07/2023Cannot Detect
- 4420/07/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 4520/07/2023Toner specks
- 4620/07/2023Lines across the page
- 4705/07/2023I cannot print using my Brother machine on a wired network (Windows/macOS)
- 4808/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4906/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 5006/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)