FAQs & Troubleshooting
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271 Results
- 1I cannot install Brother drivers on Debian 10 or later (Linux)
- 2Paper is Jammed in the Manual Feed Slot
- 3Replace PF Kit xx
- 4Scan Using Secure Function Lock 3.0
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6Set up a Scan to Network Profile
- 7Load Documents in the Automatic Document Feeder (ADF)
- 8Install a Certificate on Your Brother Machine
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 11Reset Your Brother Machine
- 12Delete a network scanner entry. (Linux)
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 15Brother iPrint&Scan cannot find my Brother machine (macOS)
- 16Send an Email Securely Using SSL/TLS
- 17Export the Certificate and Private Key
- 18Log Access Error or File Access Error
- 19Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 20Calibrate Colour Output
- 21I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 22Wrinkled printout
- 23What can happen if the wrong paper is used in your machine.
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25(Video) Set up your Brother machine
- 26(Video) Unpack your Brother machine
- 27Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 28The color of your printouts is not what you expected
- 29Document Jam
- 30Paper is Jammed underneath the Paper Tray
- 31Replace the Drum Unit
- 32Replace the Toner Cartridge
- 33What is the default password for my Brother machine?
- 34Can I print in monochrome if one of the color toners run out?
- 35I cannot install the driver when using the Driver Install Tool. (Linux)
- 36I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 37Cannot print after a Windows 10 update (June 2020)
- 38Load and Print on Labels in the Manual Feed Slot
- 39How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 40Set the Date and Time Using Web Based Management
- 41Load Paper in the Paper Tray
- 42Send an Email with User Authentication
- 43Export a CA Certificate
- 44Protect your Brother machine against unauthorised access over the network
- 45Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 46Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 47Open the "Scanners and Cameras" and Properties.
- 48What is Brother Web Connect?
- 49Load and Print Paper in the Manual Feed Slot
- 50Registration or Registration failed.