FAQs & Troubleshooting
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240 Results
- 1I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 2Cannot print after a Windows 10 update (June 2020)
- 3My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 4When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 5Locate files scanned with ControlCenter2 (For Macintosh)
- 6I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8I cannot make borderless prints.
- 9I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 10I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 11How do I load paper?
- 12What driver package format is supported by my Linux distribution?
- 13I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 14The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 15Scan and save a document in PDF format (Scan to File)
- 16I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 17Scan a document using "Scanner and Camera Wizard" in Windows XP
- 18When I print images, the quality is not good (Linux)
- 19I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 20ControlCenter3 displays a blank screen at startup (Windows)
- 21Delete print jobs from the print queue.
- 22Download a file from the "Downloads" section and save it to Windows 8 computer.
- 23How to identify your Operating System (OS).
- 24The edge of glossy paper is smudged.
- 25I can print but cannot scan via network. (For Windows)
- 26How do I clear Machine Error 46?
- 27Scan multiple pages into one file instead of each scan being saved as a separate file.
- 28I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 29Which E-mail packages are compatible with ControlCenter3?
- 30Scan an image and insert it in a Windows XP application
- 31When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
- 32When I print, the pages are smudged with ink. What should I do?
- 33When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 34I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 35When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 36Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 37When installing a media (memory) card into the media slot, the message "Card is full" appears even though the card is not full. What should I do?
- 38I'm unable to access the memory (media) card in the media slot. What can I do?
- 39I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 40Scan using XSane or GIMP (Linux)
- 41Paper size settings are unavailable when I print from OpenOffice (Linux)
- 42The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 43Print command (LPR) (Linux)
- 44When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 45I cannot scan when using SELinux (Security-Enhanced Linux)
- 46Command List of brscan. (Linux)
- 47Uninstall Scan-key-tool. (Linux)
- 48I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 49I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 50Use the Network Connection Repair Tool (Windows)