FAQs & Troubleshooting
Latest |
127 Results
- 127/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 204/07/2024Scan a document using Brother iPrint&Scan. (macOS only)
- 305/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 429/05/2024Cartridge Error
- 528/02/2024Uninstall the drivers. (macOS 13 or greater)
- 631/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 710/01/2024Turn the Toner Save mode on or off
- 817/11/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 910/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1027/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1101/06/2023Delete print jobs from the print queue.
- 1216/05/2023I cannot print from my computer via USB.
- 1319/04/2023I cannot install the Brother printer driver (macOS 11 or later)
- 1407/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 1527/03/2023Change the printer driver settings (Windows/macOS)
- 1627/03/2023The printer status is Offline or Paused.
- 1717/03/2023Open the "Scanners and Cameras" and Properties.
- 1815/02/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1914/02/2023Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 2014/02/2023Scan and save a document in PDF format for Windows (Scan to File)
- 2114/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2214/02/2023Scan a document in Windows 8 and Windows 10.
- 2319/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2419/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2513/12/2022How to identify your Operating System (OS).
- 2626/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 2701/09/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 2801/09/2022Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 2930/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3022/08/2022Configure the Scan to Email Feature (Linux)
- 3110/08/2022A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 3209/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3326/07/2022Configure and use the Scan Key Tool (Linux)
- 3423/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3509/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3620/04/2022Uninstall the Brother Software and Drivers (Windows)
- 3714/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3807/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 3901/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 4024/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 4124/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4217/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4315/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 4410/11/2021Open the Control Panel (For Windows)
- 4512/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4629/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 4727/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 4816/07/2020Cannot print after a Windows 10 update (June 2020)
- 4906/07/2020Scan using XSane or GIMP (Linux)
- 5006/07/2020Important points for specifying the scan area (Linux)