FAQs & Troubleshooting
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205 Results
- 1I cannot install Brother drivers on Debian 10 or later (Linux)
- 2Download a file from the "Downloads" section and save it to Windows 8 computer.
- 3I still receive the error message "Paper Jam" after I removed the jammed paper.
- 4When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 5ControlCenter3 displays a blank screen at startup (Windows)
- 6Print using only the black ink cartridge when the Color cartridges have run out.
- 7The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 8I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 9I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 12I cannot find some option in the Printing preferences. (For Windows)
- 13The printer status is Offline or Paused.
- 14I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 15When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 16I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 17Configure the Scan to Email Feature (Linux)
- 18My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 19Large characters are printed incorrectly. (Linux)
- 20Command List of brscan. (Linux)
- 21I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 22Open the "Scanners and Cameras" and Properties.
- 23How do I clear the message "Cannot Detect" from the display?
- 24When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 25Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 26When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 27Change the user interface of ControlCenter3
- 28Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 29The keys on the control panel do not respond.
- 30Set the date and time
- 31Is there a way to view how much ink is remaining?
- 32When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 33I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 34I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 35I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 36I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 37I cannot install the driver when using the Driver Install Tool. (Linux)
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39Configure and use the Scan Key Tool (Linux)
- 40What driver package format is supported by my Linux distribution?
- 41Scan using XSane or GIMP (Linux)
- 42Cannot print after a Windows 10 update (June 2020)
- 43The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 44I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 45I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 46When I print images, the quality is not good (Linux)
- 47Paper size settings are unavailable when I print from OpenOffice (Linux)
- 48The downloaded driver's name is different from my machine's name. (Linux)
- 49The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 50"ControlCenter needs to be updated." - macOS 10.15 Catalina