FAQs & Troubleshooting
Latest |
54 Results
- 127/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 204/07/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 327/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 414/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 510/01/2024What is the default password for my Brother machine?
- 626/09/2023My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 721/06/2023Uninstall the driver (OS X 10.10 or greater).
- 817/03/2023Open the "Scanners and Cameras" and Properties.
- 913/12/2022How to identify your Operating System (OS).
- 1022/08/2022Configure the Scan to Email Feature (Linux)
- 1128/07/2022Update the Driver or Firmware for your Brother machine
- 1223/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 1320/04/2022Uninstall the Brother Software and Drivers (Windows)
- 1414/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 1511/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 1624/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1710/03/2022Check your machine's IP Address or Node Name
- 1815/11/2021Set up your Brother machine on a wireless network.
- 1910/11/2021Open the Control Panel (For Windows)
- 2012/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2114/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2206/07/2020Scan using XSane or GIMP (Linux)
- 2306/07/2020Important points for specifying the scan area (Linux)
- 2406/07/2020What driver package format is supported by my Linux distribution?
- 2502/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 2611/05/2020Enable the Brother machine's network interface.
- 2706/04/2020Delete a network scanner entry. (Linux)
- 2820/12/2019Access Web Based Management
- 2929/10/2019Pre-Required Procedures (Linux)
- 3010/05/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 3121/03/2019Secure Function Lock 3.0
- 3221/03/2019Scanning with a mobile device
- 3307/03/2019What is Brother iPrint&Scan?
- 3429/01/2019Command List of brscan. (Linux)
- 3529/01/2019Uninstall the scanner driver. (Linux)
- 3629/01/2019Uninstall Scan-key-tool. (Linux)
- 3714/02/2018Set a Login Password for Web Based Management
- 3814/02/2018Send an Email Securely
- 3914/02/2018Import and Export a CA Certificate
- 4014/02/2018Set up a Scan to SFTP Profile
- 4114/02/2018Register an Email Address Using Web Based Management
- 4214/02/2018Use TX Verification Mail
- 4314/02/2018Configure Public Mode for Secure Function Lock 3.0
- 4414/02/2018Set the Date and Time Using Web Based Management
- 4514/02/2018Check the Network Name (SSID) that your machine is connected to.
- 4614/02/2018Set up a Scan to Network Profile
- 4714/02/2018Set up a Scan to FTP Profile
- 4814/02/2018Reset the network settings to the factory default.
- 4925/01/2018I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 5027/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.