FAQs & Troubleshooting
Popular |
285 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4The printer status is Offline or Paused.
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6Cannot print after a Windows 10 update (June 2020)
- 7I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 8Poor fixing
- 9I cannot print using my Brother machine on a wireless network (Windows)
- 10I cannot print using my Brother machine on a wireless network (Mac)
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12Reset the Network Settings to the Factory Settings
- 13Add your Brother machine with AirPrint (macOS)
- 14Set up my Brother machine to forward the received faxes to another location.
- 15Jam Rear
- 16Scan a document using Brother iPrint&Scan. (macOS only)
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19Can I print from or scan to Android™ Smartphone?
- 20I cannot print from my computer via USB.
- 21Change the printer driver settings (Windows/macOS)
- 22The color of your printouts is not what you expected
- 23Curled or wavy
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25"Offline" appears on the Status Monitor.
- 26A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 27What is the Network Shared printing?
- 28Adjust color settings by using the custom setting in the printer driver
- 29Replace PF Kit xx
- 30I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 31Replace WT Box
- 32Toner scatter or toner stain
- 33Jam Tray 1 / Jam Tray 2
- 34Colors are light or faint on the whole page
- 35Blank page or some colors are missing.
- 36I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 37I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 38When I print images, the quality is not good (Linux)
- 39Large characters are printed incorrectly. (Linux)
- 40Enable the Brother machine's network interface.
- 41Protect your Brother machine against unauthorised access over the network
- 42Send Scanned Data to an Email Server
- 43I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 44The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 45Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46Print a web page from iPrint&Scan when using an Android™ mobile device.
- 47Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 48Scan Unable xx
- 49Condensation
- 50Carry out calibration to improve the color density