FAQs & Troubleshooting
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123 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1Lines across the page
- 2Set Telephone Line Compatibility for Interference and VoIP Systems
- 3Control Printer Driver settings (only available for Windows)
- 4Toner specks
- 5Ghosting images
- 6Configure the Scan to Email Feature (Linux)
- 7The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8Wrong Toner or Wrong Toner Cartridge
- 9When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 10I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 11The driver installation finished successfully but I cannot print. (Linux)
- 12The scanning speed is slow when scanning from my machine. (Windows)
- 13I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 14I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 15What is the default password for my Brother machine?
- 16I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 17I cannot connect my machine to a Windows 11 computer via USB.
- 18I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 19I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 20When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 21A security warning appears when accessing Web Based Management via HTTPS.
- 22Add your Brother machine with AirPrint (macOS)
- 23I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 24I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 27Configure and use PC-FAX (CUPS) (Linux)
- 28Configure and use the Scan Key Tool (Linux)
- 29What driver package format is supported by my Linux distribution?
- 30Change the brscan5 scan settings using XSane (Linux)
- 31Check the remaining ink or toner level (Linux)
- 32When I print images, the quality is not good (Linux)
- 33Where can I download Brother iPrint&Scan application for Mac?
- 34My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 35The downloaded driver's name is different from my machine's name. (Linux)
- 36The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 37Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 38Large characters are printed incorrectly. (Linux)
- 39When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 40I installed scan-key-tool, but it does not work. (Linux)
- 41When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 42Command List of brscan. (Linux)
- 43Delete a network scanner entry. (Linux)
- 44Important points for specifying the scan area (Linux)
- 45How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 46I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 47I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 48I am unable to print from a client PC to a printer on a print server. (Linux)
- 49Send a fax using PC-FAX with LPD/LPRng (Linux)
- 50To install the printer driver easily using a tool. (Linux)