FAQs & Troubleshooting
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292 Results
- 1The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 6Colored spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals
- 7Replace Drum
- 8Add your Brother machine with AirPrint (macOS)
- 9Firewall port requirements of the Scan Key Tool (Linux)
- 10Delete print jobs from the print queue.
- 11Configure and use the Scan Key Tool (Linux)
- 12The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 13When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 14I installed scan-key-tool, but it does not work. (Linux)
- 15When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 16I am unable to print from a client PC to a printer on a print server. (Linux)
- 17Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 18Use the Network Connection Repair Tool (Windows)
- 19Install the built-in drivers (For Windows 8 and Windows 10)
- 20Scan a document and save the scanned image to a folder on a local or network hard disk using the Scan button on my Brother machine
- 21I cannot print from my computer via USB.
- 22I can print but cannot scan via network. (For Windows)
- 23The faxes I send are always received with a vertical black line.
- 24I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 25I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 26I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 27I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 28I cannot install the driver when using the Driver Install Tool. (Linux)
- 29I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 33Configure and use PC-FAX (CUPS) (Linux)
- 34Configure the Scan to Email Feature (Linux)
- 35What driver package format is supported by my Linux distribution?
- 36Scan using XSane or GIMP (Linux)
- 37Cannot print after a Windows 10 update (June 2020)
- 38The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 39When I print images, the quality is not good (Linux)
- 40Where can I download Brother iPrint&Scan application for Mac?
- 41My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 42The downloaded driver's name is different from my machine's name. (Linux)
- 43"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45Large characters are printed incorrectly. (Linux)
- 46The driver installation finished successfully but I cannot print. (Linux)
- 47Command List of brscan. (Linux)
- 48Delete a network scanner entry. (Linux)
- 49Important points for specifying the scan area (Linux)
- 50Uninstall the scanner driver. (Linux)