FAQs & Troubleshooting
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242 Results
- 1How do I load paper?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3When I print, the pages are smudged with ink. What should I do?
- 4How to identify your Operating System (OS).
- 5The printer status is Offline or Paused.
- 6How do I clear Machine Error 46?
- 7Verify if the Brother machine has a dial tone
- 8I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 9When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 10Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 11Set the date and time
- 12Why doesn't the machine answer when receiving a call?
- 13Scan using XSane or GIMP (Linux)
- 14When I print images, the quality is not good (Linux)
- 15The driver installation finished successfully but I cannot print. (Linux)
- 16Print command (LPR) (Linux)
- 17I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 18When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 19Important points for specifying the scan area (Linux)
- 20Uninstall Scan-key-tool. (Linux)
- 21I am unable to print from a client PC to a printer on a print server. (Linux)
- 22I want to print using CUPS while keeping SELinux enabled. (Linux)
- 23Uninstall printer drivers (Linux)
- 24The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 25The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 26Do I need a telephone line to send and receive faxes with my Brother machine?
- 27When I scan a document using ControlCenter, the scanned file size is too big.
- 28Windows 7 Support Information
- 29I cannot scan via USB. (Mac OS X)
- 30Scan a document from the Windows Vista Photo Gallery
- 31PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 32Change the user interface of ControlCenter3
- 33Scan a document in Mac OS X 10.6.
- 34Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 35Scan an image and insert it in a Windows XP application
- 36Scan a document from a Windows Vista application
- 37Scan a document from a Windows XP application
- 38Glossy Paper does not feed correctly. What can I do?
- 39"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 40When scanning to OCR from PaperPort® SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 41How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 42How do I clean the Scanner to improve the copy or fax quality?
- 43Improve poor print quality.
- 44Images of the thumbnail page from the media (memory) card won't print.
- 45I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 46I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 47I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 48I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 49I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 50I cannot install the driver when using the Driver Install Tool. (Linux)