FAQs & Troubleshooting
![]() |
Popular |
224 Results
- 1How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 2How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 3Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 4I got an error while installing the printer driver. (Linux®)
- 5Can I directly operate my printer from a self-developed application software and print a label?
- 6The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 7How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 8What iOS mobile application can I use?
- 9When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 10How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 11Poor print quality when printing on narrow labels. (iPrint&Label)
- 12Printing is not possible. (P-touch Editor5.3 for Mac)
- 13How to open the Devices and Printers window
- 14Can I change the barcode settings like barocde size? (iPrint&Label)
- 15How do I switch to and use the mass storage mode?
- 16The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 17What is the Label List? (P-touch Editor 5.x for Windows)
- 18What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 19The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 20Labels are jammed in the machine or are not ejected correctly after printing.
- 21I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 22How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 23I connected multiple printers of the same model to one computer but can only print from one of them.
- 24I cannot print from the printer in a network-shared environment.
- 25How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 26The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 27P-touch Editor crashes when I open it on my Mac.
- 28Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 29My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 30Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 31Where can I download the latest P-touch Editor for Mac?
- 32I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 33I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 34I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 35I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 36The driver installation finished successfully but I cannot print. (Linux®)
- 37I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 38I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 39The printing position shifts vertically or horizontally. (Linux®)
- 40All print jobs have been cancelled and nothing can be printed. (Linux®)
- 41I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 42I cannot print from the client computer to the printer on the print server. (Linux®)
- 43I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 44I cannot save the edited text file. (Linux®)
- 45I do not know how to become a superuser in Ubuntu. (Linux®)
- 46I cannot print from GIMP on Linux.
- 47Are there any drivers available for FreeBSD? (Linux®)
- 48I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 49I cannot print from RedHat or CentOS. (Linux®)
- 50I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)