FAQs & Troubleshooting
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182 Results
- 1The driver downloaded from the website cannot be installed.
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 5I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 6I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 7Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 8Where can I download the latest P-touch Editor for Mac?
- 9I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 10How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 11P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 12The paper settings specified from the server computer are not reflected on the client computer.
- 13Printing is not possible. (USB connection)
- 14The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 15How do I replace the cutter blade?
- 16(Video) Small characters or thin lines are printed faintly.
- 17How to delete the registry information and files related to the printer driver
- 18How to identify your Operating System (OS) for Windows or Mac
- 19I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 20How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 21(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 22When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 23I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 24Some of the print options in OpenOffice do not work. (Linux®)
- 25Adding a custom media size for continuous tape / roll (Linux®)
- 26The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 27(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 28How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 29"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 30The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 31How do I uninstall the printer driver?
- 32The print is horizontally compressed and not shaped correctly.
- 33When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 34When I try to use the database function, an application error occurs.
- 35What are the cleaning sheets for? When do I use them?
- 36I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the QL printer was connected, but the installation does not continue.
- 37Installing the LPR driver and CUPS wrapper driver (Linux®)
- 38Uninstalling the printer drivers (Linux®)
- 39Creating a label with OpenOffice (Linux®)
- 40Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 41What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 42How do I transfer label templates with P-touch Transfer Express?
- 43How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 44How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 45How do I clear paper jam?
- 46P-touch Editor crashes when I open it on my Mac.
- 47Print free-length labels with the set length (Linux®)
- 48Can I set a different media width when using an OpenOffice template? (Linux®)
- 49Small characters or thin lines are printed faintly.
- 50Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?