FAQs & Troubleshooting
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150 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Load A3/Ledger paper
- 3(Video) Fill the ink tanks
- 4My Brother machine could not be found over the network when I installed drivers on my computer.
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6What is Brother iPrint&Scan?
- 7Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9(Video) Unpack your Brother machine
- 10(Video) Connect telephone line and power cords
- 11The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 12When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Low Temperature
- 16Change the printer driver settings (Windows/macOS)
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18The printer status is Offline or Paused.
- 19Refill Ink
- 20Paper Tray not detected/ Paper Tray #1 not detected
- 21Print both sides of paper or a booklet automatically
- 22What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 23Can third party ink be used to refill the ink tanks?
- 24What is the default password for my Brother machine?
- 25I cannot find some options in the Print dialog box (macOS 11 or later)
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 29Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 30I cannot make borderless prints.
- 31How to identify your Operating System (OS).
- 32High Temperature
- 33Cannot Detect
- 34No Paper / No Paper Fed
- 35Cover is Open
- 36Paper Jam
- 37Out of Memory
- 38Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 39Wireless setup is requesting a WPS PIN to complete the setup
- 40I cannot print using my Brother machine on a wireless network (Mac)
- 41Create a Certificate Signing Request (CSR)
- 42Enable the Brother machine's network interface.
- 43Protect your Brother machine against unauthorised access over the network
- 44I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 45Print a web page from iPrint&Scan when using an Android™ mobile device.
- 46Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 47I still receive the error message "Paper Jam" after I removed the jammed paper.
- 48Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 49Manual Feed
- 50Improve poor print quality.