FAQs & Troubleshooting
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125 Results
- 1Does NC-2200w work with Windows Vista?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 5When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 6I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 7What driver package format is supported by my Linux distribution?
- 8I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 9I am unable to print from a client PC to a printer on a print server. (Linux)
- 10Download a file from the "Downloads" section and save it to Windows 8 computer.
- 11Change the printer driver settings (Windows/macOS)
- 12What is a "Generic PCL Driver"?
- 13Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 14Printouts have toner specks.
- 15"JAM TRAY 1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 16I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 17What can happen if the wrong paper is used in your machine.
- 18How do I factory reset the print server?
- 19Can I buy any MICR toner?
- 20My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 21The driver installation finished successfully but I cannot print. (Linux)
- 22Print command (cupswrapper) (Linux)
- 23I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 24To install the printer driver easily using a tool. (Linux)
- 25I want to print using CUPS while keeping SELinux enabled. (Linux)
- 26Uninstall printer drivers (Linux)
- 27Windows 10 Support Information
- 28Open the Control Panel (For Windows)
- 29When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 30Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 31Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 32Uninstall the drivers. (Mac OS X 10.5)
- 33Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 34I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 35The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 36Lines appears across the page.
- 37White spots appear in areas of dense black printing.
- 38I cannot install the driver when using the Driver Install Tool. (Linux)
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41Cannot print after a Windows 10 update (June 2020)
- 42Paper size settings are unavailable when I print from OpenOffice (Linux)
- 43The downloaded driver's name is different from my machine's name. (Linux)
- 44The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 45I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47Large characters are printed incorrectly. (Linux)
- 48Print command (LPR) (Linux)
- 49I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 50All print jobs are aborted and nothing is printed. (Linux)