FAQs & Troubleshooting
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Latest |
212 Results
- 110/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 227/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 301/06/2023Add your Brother machine with AirPrint (macOS)
- 401/06/2023Delete print jobs from the print queue.
- 516/05/2023I cannot print from my computer via USB.
- 626/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 727/03/2023"Offline" appears on the Status Monitor.
- 827/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 927/03/2023Change the printer driver settings (Windows/macOS)
- 1027/03/2023The printer status is Offline or Paused.
- 1124/03/2023Open the Status Monitor
- 1214/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1314/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 1419/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 1513/12/2022How to identify your Operating System (OS).
- 1613/12/2022Curled or wavy
- 1716/11/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1831/10/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1912/10/2022Can I print from DOS applications?
- 2027/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 2126/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 2212/09/2022I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 2330/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2409/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2520/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 2619/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 2730/06/2022Check the Node Name of the Brother machine
- 2823/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2920/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 3009/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3120/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3220/04/2022Uninstall the Brother Software and Drivers (Windows)
- 3314/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3401/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 3524/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 3624/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3717/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3810/11/2021Open the Control Panel (For Windows)
- 3912/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4019/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4102/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4215/02/2021Print both sides of paper or a booklet automatically
- 4324/12/2020Printing/ Scanning with a mobile device
- 4414/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4516/07/2020Cannot print after a Windows 10 update (June 2020)
- 4606/07/2020What driver package format is supported by my Linux distribution?
- 4702/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4825/12/2019Protect your Brother machine against unauthorised access over the network
- 4903/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 5003/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)