FAQs & Troubleshooting
Latest |
183 Results
- 104/07/2024Brother iPrint&Scan cannot find my Brother machine (macOS)
- 213/06/2024My Brother machine is unresponsive.
- 328/05/2024Toner Low or Prepare New Toner Cartridge
- 428/05/2024Drum End Soon
- 514/02/2024I cannot print using my Brother machine on a wireless network (Mac)
- 614/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 710/01/2024What is the default password for my Brother machine?
- 804/01/2024(Video) Unpack your Brother machine and install the toner cartridge
- 904/01/2024(Video) Load A4/Letter paper
- 1004/01/2024(Video) Connect the cord
- 1104/01/2024(Video) Load an Envelope (Manual Feed Slot)
- 1202/10/2023After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 1325/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 1426/07/2023Media Type Mismatch or Media Mismatch
- 1520/07/2023Check the firmware version.
- 1629/06/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 1727/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1806/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1906/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2001/06/2023Print both sides of paper or a booklet automatically
- 2101/06/2023Add your Brother machine with AirPrint (macOS)
- 2201/06/2023Delete print jobs from the print queue.
- 2316/05/2023I cannot print from my computer via USB.
- 2426/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2507/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2603/04/2023Change machine settings from your computer.
- 2727/03/2023"Offline" appears on the Status Monitor.
- 2827/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2927/03/2023Change the printer driver settings (Windows/macOS)
- 3027/03/2023The printer status is Offline or Paused.
- 3115/02/2023How to use Driver Deployment Wizard(only available for Windows)
- 3215/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3314/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3419/12/2022I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 3519/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 3619/12/2022Cannot Detect
- 3719/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3813/12/2022Open the Status Monitor
- 3913/12/2022How to identify your Operating System (OS).
- 4024/11/2022Create a Certificate Signing Request (CSR)
- 4124/11/2022Import a Certificate and Private Key
- 4215/11/2022Export the Certificate and Private Key
- 4325/10/2022Print Documents Securely Using SSL/TLS
- 4424/10/2022Install a Certificate on Your Brother Machine
- 4520/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 4627/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4730/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4816/08/2022Print as a Booklet Automatically (Windows)
- 4909/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5028/07/2022Update the Driver or Firmware for your Brother machine