FAQs & Troubleshooting
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224 Results
- 1Load legal size paper in the paper tray.
- 2All black
- 3Wrinkles or creases
- 4I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 5Toner specks
- 6What kind of paper can I use?
- 7White lines, bands or ribbing across the page
- 8Replace Drum
- 9Ghost
- 10Black lines down the page
- 11I want to print using CUPS while keeping SELinux enabled. (Linux)
- 12What can happen if the wrong paper is used in your machine.
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14Uninstall the scanner driver. (Linux)
- 15Send a fax using PC-FAX with LPD/LPRng (Linux)
- 16Poor fixing
- 17White spots or black spots at 94 mm (3.7 in.) intervals
- 18Jam Inside
- 19Black toner marks across the page
- 20White lines down the page
- 21White lines across the page
- 22Faint
- 23Hollow print
- 24Uninstall printer drivers (Linux)
- 25What is the maximum number of recipients when broadcasting a fax?
- 26Prevent unauthorized access to my Brother machine.
- 27The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 28How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 29My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 30Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 31When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 32I am experiencing problems sending a fax.
- 33I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 34I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 35Scan using XSane or GIMP (Linux)
- 36My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 37The driver installation finished successfully but I cannot print. (Linux)
- 38When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 39When printing with monochrome laser printer, the print position shifts. (Linux)
- 40Open the Control Panel (For Windows)
- 41What is the difference between the toner cartridge and the drum unit?
- 42Send a PC-FAX
- 43I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 44Can I check the remaining life of my Brother machine's drum?
- 45How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 46When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 47When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 48What does "COMM.ERROR" on the LCD display mean?
- 49I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 50Clear vertical lines or streaks that appear in the copies I made