FAQs & Troubleshooting
Popular |
223 Results
- 1(Video) Unpack your Brother machine
- 2(Video) Connect telephone line and power cords
- 3The printer status is Offline or Paused.
- 4Print using only the black ink tank when the Color tanks have run out.
- 5I cannot find some options in the Print dialog box (macOS 11 or later)
- 6Printing is slow or printed images are too dark (Windows)
- 7Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8I cannot print using my Brother machine on a wireless network (Mac)
- 9Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 10Scan from the Brother iPrint&Scan application using Windows Phone.
- 11How to identify your Operating System (OS).
- 12Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 13Loading paper in the manual feed slot.
- 14Print the Network Configuration Report
- 15What is the default password for my Brother machine?
- 16Scan using XSane or GIMP (Linux)
- 17The downloaded driver's name is different from my machine's name. (Linux)
- 18When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 19Uninstall Scan-key-tool. (Linux)
- 20How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 21I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 22Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 23Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 24Scan to Email Attachment Using ControlCenter4 Home Mode (Windows)
- 25Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows)
- 26"Offline" appears on the Status Monitor.
- 27A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 28Print the WLAN Report
- 29Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 30I am sharing my Brother machine. I can print but cannot scan.
- 31Clean the Paper Pick-up Rollers
- 32Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 33I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 34I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 35I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 36I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 37I cannot install the driver when using the Driver Install Tool. (Linux)
- 38I cannot connect my machine to a Windows 11 computer via USB.
- 39I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41Add your Brother machine with AirPrint (macOS)
- 42I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 43I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 46I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 47Brother iPrint&Scan cannot find my Brother machine (macOS)
- 48Configure the Scan to Email Feature (Linux)
- 49Configure and use the Scan Key Tool (Linux)
- 50What driver package format is supported by my Linux distribution?