FAQs & Troubleshooting
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121 Results
- 1(Video) Load A4/Letter papers
- 2(Video) Fill the ink tanks
- 3The printer status is Offline or Paused.
- 4I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 5I cannot print on a wireless (Wi-Fi) network (Mac)
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Change the printer driver settings (Windows)
- 8Access Web Based Management
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10(Video) Copy an ID Card
- 11Improve poor print quality.
- 12Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 13What driver package format is supported by my Linux distribution?
- 14(Video) Set up your Brother machine
- 15(Video) Load Envelopes
- 16Printer Jam or Paper Jam
- 17Refill Ink
- 18Error and Maintenance LED Indications
- 19Update the Driver or Firmware for your Brother machine
- 20Check the Print Alignment from Your Brother Machine
- 21Delete print jobs from the print queue.
- 22Clean the Paper Pick-up Rollers
- 23Can third party ink be used to refill the ink tanks?
- 24One or more of my colors are not printing (blank).
- 25Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 26What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 27The scanning speed is slow when scanning from my machine. (Windows)
- 28The "Charge Function Settings" icon is not displayed on the Brother Mobile Connect screen (mobile device)
- 29How to charge?
- 30Check the ink level and then press [Stop]
- 31Protect your Brother machine against unauthorised access over the network
- 32Uninstall the drivers. (macOS 13 or greater)
- 33Paper is Jammed Inside the Machine
- 34Set up your Brother machine on a wireless network (Windows/macOS)
- 35Print the Network Configuration Report
- 36I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 37(Video) Change the Copy Shortcut button settings
- 38Cannot print after a Windows 10 update (June 2020)
- 39Check the Print Quality
- 40Install the Brother Mobile Connect application (for mobile device)
- 41Load Paper in the Manual Feed Slot
- 42Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 43Unable to Scan
- 44Print Unable XX
- 45In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 46Uninstall the ICA driver (macOS 10.13 - macOS 12).
- 47Reset the Network Settings to Factory Settings
- 48I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 49I cannot install Brother drivers on Debian 10 or later (Linux)
- 50"Offline" appears on the Status Monitor. (Windows)