FAQs & Troubleshooting
Latest |
124 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 127/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 231/07/2024Reset the Drum Counter *
- 331/07/2024Access Web Based Management *
- 431/07/2024Print the WLAN Report *
- 531/07/2024Clean the Drum Unit *
- 631/07/2024Paper is Jammed in the Back of the Machine *
- 731/07/2024Paper is Jammed inside the Machine *
- 831/07/2024Paper is Jammed in the Paper Tray *
- 931/07/2024Clean the Corona Wire *
- 1031/07/2024Replace the Drum Unit *
- 1131/07/2024Reset the Network Settings to the Factory Settings *
- 1231/07/2024Replace the Toner Cartridge *
- 1331/07/2024Print the Network Configuration Report *
- 1427/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 1505/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 1629/05/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 1728/05/2024Toner Low or Prepare New Toner Cartridge
- 1828/05/2024Drum End Soon
- 1924/05/2024What is the default password for my Brother machine?
- 2024/05/2024What is the default password for my BRAdmin or Web Based Management?
- 2114/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 2231/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 2312/01/2024(Video) Set up your Brother machine
- 2420/10/2023What is the difference between the toner cartridge and the drum unit?
- 2519/10/2023Black lines down the page
- 2629/09/2023(Video) Load an Envelope (Manual Feed Slot)
- 2729/09/2023Ghosting images
- 2822/09/2023I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 2922/09/2023Poor fixing
- 3022/09/2023I cannot scan via network.
- 3114/09/2023Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 3214/09/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 3307/09/2023Wrong Toner or Wrong Toner Cartridge
- 3407/09/2023Media Type Mismatch or Media Mismatch
- 3507/09/2023Cannot Scan ##
- 3607/09/2023Self-Diagnostic
- 3706/09/2023Toner Ended
- 3806/09/2023Manual Feed
- 3931/08/2023What is the recommended paper?
- 4029/08/2023Enable the Brother machine's network interface.
- 4123/08/2023Out of Memory
- 4210/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4327/07/2023I get a TS error when trying to print on a wireless network.
- 4426/07/2023Cannot Detect
- 4520/07/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 4620/07/2023Toner specks
- 4720/07/2023Lines across the page
- 4805/07/2023I cannot print using my Brother machine on a wired network (Windows/macOS)
- 4905/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 5008/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).