FAQs & Troubleshooting
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271 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 3When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6What is Brother iPrint&Scan?
- 7Print as a Poster (Windows)
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Authentication Error, contact your administrator.
- 10Calibrate Colour Output
- 11Uneven color density across the page
- 12The color of your printouts is not what you expected
- 13Secure Print (Mac)
- 14Curled or wavy
- 15Reduce Toner Consumption
- 16Cannot print after a Windows 10 update (June 2020)
- 17How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 18Load Paper in the Paper Tray
- 19Configure the Store Print Log to Network Settings Using Web Based Management
- 20Manage Multiple Certificates
- 21Export the Certificate and Private Key
- 22Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 23Load and Print Paper in the Manual Feed Slot
- 24White spots
- 25Blank page or some colors are missing.
- 26Replace the Drum Unit
- 27Can I print in monochrome if one of the color toners run out?
- 28Set the Date and Time Using Web Based Management
- 29Send an Email Securely Using SSL/TLS
- 30Send an Email with User Authentication
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Print a web page from iPrint&Scan when using an Android™ mobile device.
- 33Cover is Open
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35Size Mismatch
- 36Envelope creases
- 37Can I use non-Brother or third party supplies with the Brother machine?
- 38Colors are light or faint on the whole page
- 39Import the Self-signed Certificate
- 40Configure Secure Function Lock 3.0 Using Web Based Management
- 41Open the "Scanners and Cameras" and Properties.
- 42What driver package format is supported by my Linux distribution?
- 43I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 44Import a Certificate and Private Key
- 45Set Auto Power Off Mode
- 46(Video) Connect telephone line and power cords
- 47Colored letters and thin letters in the original document are light or faint in the copy
- 48I cannot find some option in the Printing preferences. (For Windows)
- 49Paper is Jammed in the Manual Feed Slot
- 50Printing/ Scanning with a mobile device