FAQs & Troubleshooting
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262 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 3What can happen if the wrong paper is used in your machine.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Important points for specifying the scan area (Linux)
- 7Download a file from the "Downloads" section and save it to Windows 8 computer.
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 11The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 12Discover the MAC address of the Brother network card
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14Change the printer driver settings (Windows/macOS)
- 15Create or view a XML Paper Specification document
- 16Document Jam
- 17Jam Rear
- 18Jam Tray
- 19Can I print from DOS applications?
- 20I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 21Uninstall printer drivers (Linux)
- 22When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 23Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 24Print on plain paper or bond paper from the Manual feed slot
- 25Printouts are curled or wavy.
- 26Turn the Toner Save Mode on or off.
- 27The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 28I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 29I want to print using CUPS while keeping SELinux enabled. (Linux)
- 30Protect your Brother machine against unauthorised access over the network
- 31Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 32Print a web page from iPrint&Scan when using an Android™ mobile device.
- 33Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 34The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 35"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 36No Paper
- 37I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 38Drum Error (Drum!)
- 39I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 40The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 41My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 42When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 43I am unable to print from a client PC to a printer on a print server. (Linux)
- 44Open the Status Monitor
- 45Open the Control Panel (For Windows)
- 46Open the "Scanners and Cameras" and Properties.
- 47When I scan a document using ControlCenter, the scanned file size is too big.
- 48I can print but cannot scan via network. (For Windows)
- 49Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 50The keys on the control panel do not respond.