FAQs & Troubleshooting
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209 Results
- 1Pre-Required Procedures (Linux)
- 2I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5Locate files scanned with ControlCenter3 (For Windows)
- 6The paper is skewed when it's printed.
- 7How do I clear the message "Jam Duplex" from the LCD?
- 8How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Can I print from or scan to Android™ Smartphone?
- 11When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 12I cannot find some option in the Printing preferences. (For Windows)
- 13Select automatic 2-sided(duplex) or booklet print using my Windows computer.
- 14How do I clear the message "Document Jam" from the LCD display?
- 15Can I use non-Brother or third party supplies with the Brother machine?
- 16Print command (cupswrapper) (Linux)
- 17The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 18My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 19The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 20I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 21Open the "Scanners and Cameras" and Properties.
- 22White lines down the page
- 23I cannot install the driver when using the Driver Install Tool. (Linux)
- 24Scan using XSane or GIMP (Linux)
- 25The downloaded driver's name is different from my machine's name. (Linux)
- 26I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 27I installed scan-key-tool, but it does not work. (Linux)
- 28Uninstall the scanner driver. (Linux)
- 29Uninstall Scan-key-tool. (Linux)
- 30I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 31All print jobs are aborted and nothing is printed. (Linux)
- 32I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 33My Brother machine misfeeds paper.
- 34How do I clear paper jams at the back of the machine?
- 35How do I clear paper jams inside the machine?
- 36When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 37Paper size settings are unavailable when I print from OpenOffice (Linux)
- 38Large characters are printed incorrectly. (Linux)
- 39When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 40I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 41I am unable to print from a client PC to a printer on a print server. (Linux)
- 42I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 43Uninstall printer drivers (Linux)
- 44A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 45The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 46When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 47Scan multiple pages into one file instead of each scan being saved as a separate file.
- 48Black toner marks across the page
- 49How do I change the sleep time setting?
- 50I cannot install the Linux printer driver in Fedora 33 or later. (Linux)