FAQs & Troubleshooting
![]() |
Popular |
240 Results
- 1The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3Brother iPrint&Scan cannot find my Brother machine (macOS)
- 4Paper is Jammed in the Paper Tray
- 5(Video) Set up your Brother machine
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7White lines down the page
- 8What driver package format is supported by my Linux distribution?
- 9Check the remaining ink or toner level (Linux)
- 10I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 11(Video) Unpack your Brother machine and install the toner cartridge
- 12Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13Paper is Jammed in the 2-sided Tray
- 14Paper is Jammed in the Back of the Machine
- 15Paper is Jammed inside the Machine
- 16Curled or wavy
- 17Replace Drum
- 18Reduce Toner Consumption
- 19Image skewed
- 20Hollow print
- 21Black lines down the page
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23Send an Email with User Authentication
- 24Manage Your Network Machine Securely Using Web Based Management
- 25Manage Multiple Certificates
- 26What kind of envelopes and labels are recommended for printing?
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 29Printing/ Scanning with a mobile device
- 30What is Brother iPrint&Scan?
- 31Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 32Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 33What is AirPrint?
- 34Change the printer driver settings (Windows/macOS)
- 35Self-Diagnostic
- 36TONER ENDED
- 37No Toner
- 38Size Error DX or Size Error 2-sided
- 39Manual Feed
- 40Reset Your Brother Machine
- 41Black toner marks across the page
- 42White lines, bands or ribbing across the page
- 43Gray background
- 44Cancel a Print Job
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46The driver installation finished successfully but I cannot print. (Linux)
- 47(Video) Load an Envelope (Manual Feed Slot)
- 48A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 49Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 50Scan multiple pages into one file instead of each scan being saved as a separate file.