FAQs & Troubleshooting
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291 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2I cannot find some option in the Printing preferences. (For Windows)
- 3How can I print, fax, copy and scan using A3/Ledger size paper?
- 4What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 5What driver package format is supported by my Linux distribution?
- 6Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 7How to identify your Operating System (OS).
- 8Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 9Scan and save a document in PDF format (Scan to File)
- 10Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 11I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13I cannot print using my Brother machine on a wireless network (Mac)
- 14I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 15When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 16Check the firmware version.
- 17Download a file from the "Downloads" section and save it to Windows 8 computer.
- 18What is Brother iPrint&Scan?
- 19Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 20Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 21Can I print from or scan to Android™ Smartphone?
- 22The edge of glossy paper is smudged.
- 23Change the printer driver settings (Windows/macOS)
- 24Scan multiple pages into one file instead of each scan being saved as a separate file.
- 25Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 26Where can I get FaceFilter Studio and what can I do with this application?
- 27I'm using Mac OS X 10.4/10.5. How do I use the Brother Status Monitor Widget?
- 28When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 29Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 34The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 35The printer status is Offline or Paused.
- 36I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 37Replace Ink
- 38I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 39The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 40Large characters are printed incorrectly. (Linux)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 43I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 44Print a web page from iPrint&Scan when using an Android™ mobile device.
- 45Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 46I still receive the error message "Paper Jam" after I removed the jammed paper.
- 47I cannot make borderless prints.
- 48Locate files scanned with ControlCenter3 (For Windows)
- 49I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 50When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.