FAQs & Troubleshooting
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224 Results
- 15126/04/2018Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®)
- 15226/04/2018Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows®)
- 15326/04/2018Save Scanned Data to a Folder as a PDF File
- 15426/04/2018Set the Machine to Power Off Automatically
- 15526/04/2018Copy an ID Card
- 15626/04/2018Reduce Printing Noise
- 15726/04/2018Print the WLAN Report
- 15826/04/2018Copy a Document
- 15926/04/2018Clean the Paper Pick-up Rollers
- 16026/04/2018Clean the Print Head from Your Brother Machine
- 16126/04/2018Reset Your Brother Machine
- 16226/04/2018Set the Date and Time
- 16326/04/2018Clean the Scanner
- 16426/04/2018Set Sleep Mode Countdown
- 16526/04/2018Reset the Network Settings to Factory Default
- 16626/04/2018Clean the Paper Feed Rollers
- 16701/02/2018Set up a Brother machine and your mobile device on a wireless network
- 16818/01/2018Check the firmware version.
- 16911/01/2018(Video) Connect telephone line and power cords
- 17021/12/2017(Video) Load A4/Letter paper
- 17114/12/2017I cannot scan via USB. (macOS)
- 17214/12/2017Scan multiple pages into one file instead of each scan being saved as a separate file.
- 17329/11/2017My Brother machine feeds multiple sheets of paper at a time.
- 17427/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 17513/10/2017Load envelopes
- 17613/10/2017When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 17712/10/2017Where can I find my Brother machine's serial number?
- 17806/10/2017Where is the USB/Ethernet port on the machine?
- 17911/09/2017Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 18011/09/2017Loading paper in the manual feed slot.
- 18111/09/2017No Paper / No Paper Fed
- 18211/09/2017Cover is Open
- 18311/09/2017Manual Feed
- 18411/09/2017Paper Jam
- 18508/09/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 18613/06/2017Combine multiple scanned documents into a single file with PaperPort™
- 18716/11/2016My machine does regular cleaning cycles in the night. How can I correct this?
- 18808/09/2016Unable to Scan / Scan Unable
- 18925/08/2016Hub is Unusable
- 19017/08/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 19117/08/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 19217/08/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 19315/07/2016Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 19425/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19525/03/2016A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 19625/03/2016Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 19725/03/2016The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 19825/03/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 19925/03/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 20025/03/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?