FAQs & Troubleshooting
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377 Results
- 101When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 102Scan a document using "Scanner and Camera Wizard" in Windows XP
- 103Transfer faxes to the PC when my machine has a mechanical problem.
- 104Forward a fax to another fax machine when my machine has a mechanical problem.
- 105Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 106When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 107Uninstall the drivers. (Mac OS X 10.5)
- 108What is Distinctive Ring and how do I program it?
- 109I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 110Clean the Scanner to improve the copy or fax quality.
- 111Reduce the size of a received fax to fit the size of the paper in the Brother machine.
- 112Clear the message "Awaiting Redial"
- 113What is the "Station ID" and how do I set it?
- 114I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 115The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 116When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 117What is the BRAdmin Professional software used for?
- 118Where do I find manuals for my Brother machine?
- 119What is the recommended paper?
- 120I'm using Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 121Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 122Print the Network Configuration Report.
- 123I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 124Print command (LPR) (Linux)
- 125When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 126To install the printer driver easily using a tool. (Linux)
- 127Uninstall printer drivers (Linux)
- 128Open the "Scanners and Cameras" and Properties.
- 129On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 130Out of Fax Memory
- 131Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 132Scan a document and open the scanned image with a graphics application using the SCAN button on my Brother machine
- 133Scan a document and open the scanned image with a graphics application (For Windows)
- 134What is the Network Shared printing?
- 135My Brother machine's PhotoCapture Center® will not recognize my memory card or USB Flash memory drive.
- 136I am sharing my Brother machine. I can print but cannot scan.
- 137Scan and save a document in PDF format for Windows (Scan to File)
- 138Scan and save a document in PDF format for Macintosh (Scan to File)
- 139Verify if the Brother machine has a dial tone.
- 140Receive faxes when the Brother machine is in Manual Mode.
- 141I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 142When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 143I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 144What is Infrastructure mode?
- 145I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 146In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 147Scan a document in Mac OS X 10.7.
- 148Where can I find my Brother machine's serial number?
- 149Is there a way to view how much ink is remaining?
- 150Is there any way to reduce Ink consumption?