FAQs & Troubleshooting
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179 Results
- 10129/10/2018My Brother machine has no power.
- 10221/09/2018White spots
- 10323/07/2018Use the Network Connection Repair Tool (Windows)
- 10413/06/2018Printing/ Scanning with a mobile device
- 10504/06/2018My Brother machine could not be found over the network when I installed drivers on my computer.
- 10613/04/2018Disable the APIPA protocol.
- 10714/02/2018Manage Your Network Machine Securely Using Web Based Management
- 10812/01/2018Configure Email Sending Using Web Based Management
- 10912/01/2018Use the Store Print Log to Network's Error Detection Setting
- 11010/01/2018Configure the Store Print Log to Network Settings Using Web Based Management
- 11105/01/2018Create a Self-signed Certificate
- 11225/12/2017Export the Self-signed Certificate
- 11322/12/2017Import the Self-signed Certificate
- 11418/12/2017Export a CA Certificate
- 11518/12/2017Import a CA Certificate
- 11614/12/2017Configure the SNTP Protocol Using Web Based Management
- 11730/11/2017Replace Drum
- 11827/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 11908/09/2017What is AirPrint?
- 12029/06/2017I just setup my Brother machine and my printed pages are light or faded on one side.
- 12128/04/2017How to configure multiple lower trays.
- 12221/04/2017Reset the Drum Counter
- 12307/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12403/04/2017What is the recommended paper?
- 12524/03/2017Unpack your Brother machine
- 12624/03/2017Reset the Belt Unit Counter
- 12724/03/2017Factory Reset
- 12817/03/2017Size Error DX or Size Error 2-sided
- 12924/02/2017Toner Error
- 13024/02/2017Registration or Registration failed.
- 13124/02/2017Tray 2 Error / Tray 3 Error / Tray 4 Error
- 13224/02/2017Print Unable ##
- 13324/02/2017Calibrate or Calibration Failed.
- 13424/02/2017I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 13524/02/2017Cartridge Error
- 13624/02/20172-sided Disabled
- 13724/02/2017Color offset
- 13824/02/2017Toner smears easily
- 13924/02/2017Cooling Down
- 14024/02/2017Out of Memory / Print Data Full
- 14124/02/2017Envelope creases
- 14224/02/2017Wrinkled printout
- 14324/02/2017Colored spots at 94 mm (3.7 in.) intervals or at 29 mm (1.1 in.) intervals
- 14424/02/2017Horizontal coloured lines appear on the page
- 14524/11/2016Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 14617/08/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 14717/08/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 14817/08/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 14925/03/2016Possible solutions for print quality issues
- 15025/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.