FAQs & Troubleshooting
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207 Results
- 101No Belt Unit
- 102The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 103Belt End Soon
- 104WT Box End Soon
- 105I cannot print from my computer via network. (For Macintosh)
- 106I cannot print from my computer via network. (For Windows)
- 107The printer status is Offline or Paused.
- 108Check the IP addresses of your PC and the Brother machine
- 109Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 110Windows 7 Support Information
- 111I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 112The paper is skewed when it's printed.
- 113Missing image at thin line.
- 114No Waste Toner
- 115I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 116I'm having a problem with the print quality. How can I resolve it?
- 117Clean the LED head
- 118Clean the paper pick-up roller
- 119In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 120What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 121I am using Mac OS X 10.5. When printing with the BR-Script Printer Driver, the black color is ruddy.
- 122Carry out calibration to improve the color density
- 123The print speed is very slow when I use XML Paper Specification Printer Driver.
- 124Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 125When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 126I cannot print over a network using the XML Paper Specification Printer Driver.
- 127Create or view a XML Paper Specification document
- 128Create the file for direct printing
- 129I updated the Web BRAdmin and cannot enable the logging function.
- 130I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 131What are supported file formats for the direct print feature?
- 132Print data directly from the USB flash memory drive
- 133I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 134When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 135Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 136The color of printouts are not what I expected.
- 137Clean the drum unit
- 138What type(s) of connections can I use with my Brother machine and a wireless network?
- 139What is the LEAP (CKIP)?
- 140What is WPA-PSK/ WPA2-PSK, TKIP and AES?
- 141What is WEP?
- 142What is Ad-hoc mode?
- 143Is there a Brother machine which is compatible with Mac Airport stations?
- 144The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 145What is SecureEasySetup™, Wi-Fi Protected Setup (PBC*)or AOSS™?
- 146How can I configure my machine in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 147Sometimes the wireless network connection is lost (disabled).
- 148The toner does not fix to paper well. How do I improve the toner fixing? (poor fixing)
- 149I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 150When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.