FAQs & Troubleshooting
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225 Results
- 101I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 102I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 103What driver package format is supported by my Linux distribution?
- 104My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 105Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 106Large characters are printed incorrectly. (Linux)
- 107I installed scan-key-tool, but it does not work. (Linux)
- 108When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 109Command List of brscan. (Linux)
- 110Delete a network scanner entry. (Linux)
- 111Important points for specifying the scan area (Linux)
- 112Uninstall the scanner driver. (Linux)
- 113Uninstall Scan-key-tool. (Linux)
- 114I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 115I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 116I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 117To install the printer driver easily using a tool. (Linux)
- 118Uninstall printer drivers (Linux)
- 119Firewall port requirements of the Scan Key Tool (Linux)
- 120I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 121Scan a document using Brother iPrint&Scan. (macOS only)
- 122I get a TS error when trying to print on a wireless network.
- 123Set up your Brother machine on a wireless network.
- 124The error message of Status Monitor is different from the error message of the Brother Machine or the FAQ.
- 125Connect your Brother machine to your mobile device via a wireless router or access point.
- 126How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 127When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 128Install BookScan & Whiteboard Suite onto Windows 10.
- 129Windows 10 Support Information
- 130Check the firmware version.
- 131Protect your Brother machine against unauthorised access over the network
- 132How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 133"Offline" appears on the Status Monitor.
- 134Open the Status Monitor
- 135Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 136I cannot find some option in the Printing preferences. (For Windows)
- 137Make a two-sided copy of an ID card.
- 138Download a file from the "Downloads" section and save it to Windows 8 computer.
- 139Install the built-in drivers (For Windows 8 and Windows 10)
- 140Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 141The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 142Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 143The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 144I still receive the error message "Paper Jam" after I removed the jammed paper.
- 145Open the "Scanners and Cameras" and Properties.
- 146The copies I make with my Brother machine's Automatic Document Feeder (ADF) come out blank.
- 147I cannot make borderless prints.
- 148Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 149The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 150Print the WLAN report