FAQs & Troubleshooting
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205 Results
- 101Open the "Scanners and Cameras" and Properties.
- 102I cannot make borderless prints.
- 103Can I use AirPrint with my Brother machine?
- 104The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 105The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 106Locate files scanned with ControlCenter2 (For Macintosh)
- 107Locate files scanned with ControlCenter3 (For Windows)
- 108The edge of glossy paper is smudged.
- 109I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 110I cannot print from my computer via USB.
- 111Change the printer driver settings (Windows/macOS)
- 112How do I know which side up my photo paper should be in the tray?
- 113The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 114The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 115The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 116My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 117Can I print directly onto DVDs or CDs?
- 118Windows 7 Support Information
- 119When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 120I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 121Scan and save a document in PDF format (Scan to File)
- 122My machine does regular cleaning cycles in the night. How can I correct this?
- 123I cannot scan via USB. (Mac OS X)
- 124Scan multiple pages into one file instead of each scan being saved as a separate file.
- 125I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 126When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 127Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 128I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 129When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 130When I make a copy the image or text is cut off. What can I do?
- 131How do I make copies using my Brother machine?
- 132When I print photos, the color quality is not good.
- 133When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 134When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 135Wrong Paper Size
- 136The ink cartridges run out very quickly. Is there any reason for that?
- 137The print speed is very slow when I use XML Paper Specification Printer Driver.
- 138Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 139Create or view a XML Paper Specification document
- 140Print using only the black ink cartridge when the Color cartridges have run out.
- 141How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 142Where can I get FaceFilter Studio and what can I do with this application?
- 143Scan a document from the Windows Vista Photo Gallery
- 144I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 145Is my Brother machine compatible with Windows Vista?
- 146When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 147When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 148I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 149Scan a document into ScanSoft™ PaperPort™ 11SE
- 150Change the user interface of ControlCenter3