FAQs & Troubleshooting
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333 Results
- 101A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 102When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 103Windows 10 Support Information
- 104I cannot save a file downloaded from the Brother support website (For Windows)
- 105The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 106Use the Network Connection Repair Tool (Windows)
- 107Check the firmware version.
- 108Protect your Brother machine against unauthorised access over the network
- 109How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 110When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 111Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 112Scan from the Brother iPrint&Scan application using Windows Phone.
- 113"Offline" appears on the Status Monitor.
- 114Delete print jobs from the print queue.
- 115I cannot find some option in the Printing preferences. (For Windows)
- 116Configure the boot method through the front panel of my Brother machine.
- 117Open the Control Panel (For Windows)
- 118Install the built-in drivers (For Windows 8 and Windows 10)
- 119Use the Universal Printer Driver for PCL
- 120Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 121The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 122The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 123A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 124Printing/ Scanning with a mobile device
- 125What is Brother iPrint&Scan?
- 126I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 127The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 128Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 129Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 130Print a web page from iPrint&Scan when using an Android™ mobile device.
- 131Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 132Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 133Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 134Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 135Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 136Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 137Reduce printing noise
- 138The print speed is slow.
- 139Open the "Scanners and Cameras" and Properties.
- 140What is the difference between the toner cartridge and the drum unit?
- 141On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 142The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 143What is AirPrint?
- 144Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 145Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 146Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 147Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 148I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 149I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 150A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.