FAQs & Troubleshooting
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313 Results
- 101I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 102What is the BRAdmin Professional software used for?
- 103Where do I find manuals for my Brother machine?
- 104Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 105Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 106Images of the thumbnail page from the media (memory) card won't print.
- 107Print the Network Configuration List
- 108My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 109I cannot install Brother drivers on Debian 10 or later (Linux)
- 110When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 111Pre-Required Procedures (Linux)
- 112Install BookScan & Whiteboard Suite onto Windows 10.
- 113Open the Control Panel (For Windows)
- 114The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 115The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 116The computer fails to boot during its start-up process.
- 117The printer status is Offline or Paused.
- 118Is my Brother machine compatible with third party print servers?
- 119I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 120When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 121Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 122I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
- 123Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 124The keys on the control panel do not respond.
- 125How do I print the received faxes that are stored in memory? (Fax Storage)
- 126Where can I find my Brother machine's serial number?
- 127Set the date and time
- 128The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 129Cannot print after a Windows 10 update (June 2020)
- 130I installed scan-key-tool, but it does not work. (Linux)
- 131Uninstall Scan-key-tool. (Linux)
- 132Firewall port requirements of the Scan Key Tool (Linux)
- 133I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 134ControlCenter3 displays a blank screen at startup (Windows)
- 135Install FaceFilter Studio onto Windows 10.
- 136Scan from the Brother iPrint&Scan application using Windows Phone.
- 137Download a file from the "Downloads" section and save it to Windows 8 computer.
- 138Print a web page from iPrint&Scan when using an Android™ mobile device.
- 139I still receive the error message "Paper Jam" after I removed the jammed paper.
- 140Send a PC-FAX
- 141I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 142Change the printer driver settings (Windows/macOS)
- 143The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 144Can I print directly onto DVDs or CDs?
- 145Why doesn't my Brother machine have a dial tone?
- 146Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 147I am using Voice Over Internet Protocol (VoIP) and I'm having problems sending faxes.
- 148I am having a problem receiving faxes.
- 149I am experiencing problems sending a fax.
- 150When I connect the Brother machine to a USB hub, it doesn't work correctly.