FAQs & Troubleshooting
Latest |
179 Results
- 5115/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 5210/11/2021Open the Control Panel (For Windows)
- 5312/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 5429/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 5527/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 5616/07/2020Cannot print after a Windows 10 update (June 2020)
- 5706/07/2020Scan using XSane or GIMP (Linux)
- 5806/07/2020Important points for specifying the scan area (Linux)
- 5906/07/2020What driver package format is supported by my Linux distribution?
- 6002/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 6113/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 6206/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 6306/04/2020Delete a network scanner entry. (Linux)
- 6406/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 6503/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 6603/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 6727/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 6829/10/2019Large characters are printed incorrectly. (Linux)
- 6929/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 7023/10/2019To install the printer driver easily using a tool. (Linux)
- 7110/10/2019Install PaperPort™ 12SE / 14SE (Windows)
- 7225/07/2019Black lines down the page
- 7327/06/2019Smudges on printed pages (Poor fixing)
- 7412/06/2019Uninstall printer drivers (Linux)
- 7529/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 7629/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 7729/01/2019Command List of brscan. (Linux)
- 7829/01/2019Uninstall the scanner driver. (Linux)
- 7929/01/2019Uninstall Scan-key-tool. (Linux)
- 8024/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 8124/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 8224/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 8324/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 8421/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 8520/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 8609/11/2018Scan a document and e-mail it as an attachment. (For Windows)
- 8708/11/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 8808/11/2018Scan a text document and convert it into a text file (For Windows)
- 8908/11/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 9029/10/2018My Brother machine has no power.
- 9117/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9217/07/2018Print on envelopes, labels, or thick paper from the manual feed slot.
- 9317/07/2018White lines across the page
- 9413/07/2018Ghost
- 9513/07/2018Hollow print
- 9613/06/2017Combine multiple scanned documents into a single file with PaperPort™
- 9707/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9815/07/2016Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 9925/03/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 10025/03/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)