FAQs & Troubleshooting
![]() |
Popular |
208 Results
- 51Sometimes the wireless network connection is lost (disabled).
- 52In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 53Booklet Printing
- 54Verify the Brother machine connected to the Wireless Network (For Windows)
- 55A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 56Important points you need to confirm before configuring your Brother machine for a wireless network.
- 57The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 58Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 59I cannot print from my computer via USB.
- 60I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 61Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 62What are supported file formats for the direct print feature?
- 63Print data directly from the USB flash memory drive
- 64What is SecureEasySetup™, Wi-Fi Protected Setup (PBC*)or AOSS™?
- 65When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 66What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 67Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 68Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 69What kind of paper can I use?
- 70Jam Rear
- 71What can happen if the wrong paper is used in your machine.
- 72When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 73What is the recommended paper?
- 74Print on envelopes, labels or thick paper from the Manual feed slot
- 75How do I adjust the print position of each color?
- 76Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 77Install the built-in drivers (For Windows 8 and Windows 10)
- 78Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 79Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 80I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 81I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 82I cannot print from my computer via network. (For Macintosh)
- 83I cannot print from my computer via network. (For Windows)
- 84I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 85Reprint the last print job
- 86Print a Test page
- 87Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 88Uninstall the drivers. (Mac OS X 10.5)
- 89I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 90I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 91Print on both sides of the paper.
- 92What driver package format is supported by my Linux distribution?
- 93"Offline" appears on the Status Monitor.
- 94Verify the Brother machine connected to the Wired Network (For Macintosh)
- 95The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 96Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 97I cannot connect my machine to the wireless network.
- 98I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 99No Belt Unit
- 100No Waste Toner