FAQs & Troubleshooting
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129 Results
- 5129/07/2016"Lower the presser foot lever." message appears on the LCD. What does it mean?
- 5229/07/2016"The pockets are full. Delete a pattern." message appears on the LCD. What does it mean?
- 5329/07/2016"Transmitting by USB" message appears on the LCD. What does it mean?
- 5429/07/2016"USB media error" message appears on the LCD. What does it mean?
- 5529/07/2016"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 5629/07/2016"Cannot embroider since the embroidery unit is not attached. Turn off the machine, and then attach the embroidery unit." message appears on the LCD. What does it mean?
- 5729/07/2016"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 5829/07/2016"There is a pattern included that can not be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean and how do I clear it?
- 5929/07/2016"Retrieving the pattern. Wait a moment." message appears on the LCD. What does it mean?
- 6029/07/2016"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 6129/07/2016"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 6229/07/2016"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 6329/07/2016"Attach the embroidery frame." message appears on the LCD. What does it mean?
- 6429/07/2016"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 6529/07/2016"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 6629/07/2016"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean and how do I clear it?
- 6729/07/2016"Lower the buttonhole lever." message appears on the LCD. What does it mean?
- 6829/07/2016"The needle is down. Press the needle position button to raise the needle." message appears on the LCD. What does it mean?
- 6929/07/2016"Raise the buttonhole lever." message appears on the LCD. What does it mean?
- 7029/07/2016"Finish editing the pattern before sewing the pattern." message appears on the LCD. What does it mean?
- 7129/07/2016"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 7229/07/2016"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 7329/07/2016"This button does not operate when the embroidery unit is attached." message appears on the LCD. What does it mean?
- 7429/07/2016"This embroidery card can not be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 7527/05/2016Why is there an extra needle plate supplied with my machine?
- 7611/03/2016How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 7711/03/2016How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 7811/03/2016How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 7923/10/2015Why does the lower thread keep breaking?
- 8021/10/2015Combination of fabric, thread and needle
- 8121/10/2015How do I remove the presser foot holder?
- 8214/05/2015I've run out of pre-packaged Embroidery positioning stickers. How can I get extra stickers?
- 8314/05/2015If the thread breaks during sewing.
- 8414/05/2015How do I change the volume of operation sounds or alarm sounds?
- 8514/05/2015How do I attach or remove the embroidery frame ?
- 8614/05/2015How do I attach or remove the Embroidery Unit?
- 8714/05/2015How do I attach the walking foot ?
- 8814/05/2015How do I change the needle ?
- 8914/05/2015How do I thread my machine when using the twin needle mode ?
- 9014/05/2015How do I thread my machine ?
- 9114/05/2015How do I set the bobbin ?
- 9214/05/2015How do I insert the bobbin case in the machine?
- 9314/05/2015Which pattern can be used in the Edge Sewing function?
- 9414/05/2015When setting fabric for edge sewing, the fabric edge indicator line does not appear on the LCD screen / the Fabric edge indicator line doesn't align with the edge of the fabric / the "Distance from edge of fabric" indication doesn't stabilize.
- 9514/05/2015The machine stops and displays error message "Fabric edge is not recognized at this point" while edge sewing though the stitching is not reaching near the edge of the fabric.
- 9614/05/2015Can I use twin needle with edge sewing?
- 9714/05/2015The "Fabric Seam Allowance" distance indication changes when lowering the presser foot after positioning the fabric in edge sewing function.
- 9814/05/2015Despite selecting an edge sewing-compliant pattern, edge-sewing key appears in grey and cannot be selected.
- 9914/05/2015Though touching "OK" on "Attach vertical stitch alignment foot and edge sewing sheet" window, the same window still appears.
- 10014/05/2015How do I place edge sewing sheet?