FAQs & Troubleshooting
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225 Results
- 51Scan a document from the Windows Vista Photo Gallery
- 52Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 53When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 54When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 55Scan a document using "Scanner and Camera Wizard" in Windows XP
- 56Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 57Scan an image and insert it in a Windows XP application
- 58Scan a document from a Windows Vista application
- 59Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 60I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 61The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 62I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 63I cannot install the driver when using the Driver Install Tool. (Linux)
- 64I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 65I cannot install Brother drivers on Debian 10 or later (Linux)
- 66I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 67What driver package format is supported by my Linux distribution?
- 68Scan using XSane or GIMP (Linux)
- 69The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 70When I print images, the quality is not good (Linux)
- 71Where can I download Brother iPrint&Scan application for Mac?
- 72My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 73The downloaded driver's name is different from my machine's name. (Linux)
- 74The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 75Large characters are printed incorrectly. (Linux)
- 76I installed scan-key-tool, but it does not work. (Linux)
- 77When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 78Important points for specifying the scan area (Linux)
- 79Uninstall the scanner driver. (Linux)
- 80Uninstall Scan-key-tool. (Linux)
- 81How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 82I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 83I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 84I am unable to print from a client PC to a printer on a print server. (Linux)
- 85I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 86To install the printer driver easily using a tool. (Linux)
- 87I want to print using CUPS while keeping SELinux enabled. (Linux)
- 88Uninstall printer drivers (Linux)
- 89Firewall port requirements of the Scan Key Tool (Linux)
- 90"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 91Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 92I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 93I get a TS error when trying to print on a wireless network.
- 94Set up your Brother machine on a wireless network.
- 95I cannot print using my Brother machine on a wireless network (Windows)
- 96The error message of Status Monitor is different from the error message of the Brother Machine or the FAQ.
- 97I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 98Connect your Brother machine to your mobile device via a wireless router or access point.
- 99How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 100I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.