FAQs & Troubleshooting
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137 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 52I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 53To install the printer driver easily using a tool. (Linux)
- 54Paper is Jammed in the Output Paper Tray *
- 55Wrong Toner Cartridge
- 56Update the Driver or Firmware for your Brother machine
- 57I get a TS error when trying to print on a wireless network.
- 58Set up your Brother machine on a wireless network (Windows/macOS)
- 59I cannot print on a wireless (Wi-Fi) network (Windows)
- 60Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 61I cannot print on a wireless (Wi-Fi) network (Mac)
- 62Control Printer Driver settings (only available for Windows)
- 63Access Web Based Management *
- 64I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 65Media Mismatch
- 66I cannot save a file downloaded from the Brother support website (For Windows)
- 67Enable the Brother machine's network interface.
- 68Install the Brother Mobile Connect application (for mobile device)
- 69Check the firmware version.
- 70My Brother machine could not be found over the network when I installed drivers on my computer.
- 71(Video) Set up your Brother machine
- 72Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 73Open the Status Monitor (Windows)
- 74Delete print jobs from the print queue.
- 75I cannot find some option in the Printing preferences. (For Windows)
- 76Paper is Jammed in the Manual Feed Slot *
- 77What is the difference between the toner cartridge and the drum unit?
- 78How to identify your Operating System (OS).
- 79I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 80Important points you need to confirm before configuring your Brother machine for a wireless network.
- 81Print the WLAN Report *
- 82Load and Print Paper in the Manual Feed Slot *
- 83Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 84Cannot Scan ##
- 85Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 86Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 87Adjust color settings by using the custom setting in the printer driver (Windows only)
- 88I cannot print from my computer via USB.
- 89Change the printer driver settings (Windows)
- 90Condensation
- 91Toner Error
- 92Cartridge Error
- 93No Toner
- 94The printer status is Offline or Paused.
- 95I cannot scan via network.
- 96I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 97Cannot Detect
- 98Missing thin lines in images
- 99Clean the Paper Pick-up Rollers *
- 100I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".