FAQs & Troubleshooting
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119 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51The driver installation finished successfully but I cannot print. (Linux)
- 52I installed scan-key-tool, but it does not work. (Linux)
- 53Important points for specifying the scan area (Linux)
- 54I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 55I am unable to print from a client PC to a printer on a print server. (Linux)
- 56To install the printer driver easily using a tool. (Linux)
- 57Firewall port requirements of the Scan Key Tool (Linux)
- 58Wrong Toner or Wrong Toner Cartridge
- 59After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 60How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 61Remove Small Scraps of Paper Jammed in the ADF *
- 62Document is Jammed under the Document Cover *
- 63Document is Jammed in the Top of the ADF Unit *
- 64Control Printer Driver settings (only available for Windows)
- 65Access Web Based Management *
- 66Reset the Drum Counter *
- 67I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 68Install the Brother Mobile Connect application (for mobile device)
- 69Check the firmware version.
- 70Protect your Brother machine against unauthorised access over the network
- 71(Video) Set up your Brother machine
- 72(Video) Load an Envelope (Manual Feed Slot)
- 73"Offline" appears on the Status Monitor. (Windows)
- 74Delete print jobs from the print queue.
- 75Open the Control Panel (For Windows)
- 76What is the difference between the toner cartridge and the drum unit?
- 77The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 78How to identify your Operating System (OS).
- 79Supported models of Universal Printer Driver for PCL
- 80Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 81Cannot Scan ##
- 82Discover the MAC address of the Brother network card
- 83I cannot print from my computer via USB.
- 84Cannot Print ##
- 85Cartridge Error
- 862-sided Disable or 2-sided Disabled
- 87Toner Ended
- 88No Toner
- 89I cannot scan via network.
- 90Cannot Detect
- 91I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 92What is the default password for my BRAdmin or Web Based Management?
- 93Clean the Drum Unit *
- 94Size Error DX or Size Error 2-sided
- 95Manual Feed
- 96Toner Low or Prepare New Toner Cartridge
- 97My Brother machine has no power.
- 98Poor fixing
- 99Drum !
- 100When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.