FAQs & Troubleshooting
Latest |
248 Results
- 5124/11/2022Create a Certificate Signing Request (CSR)
- 5224/11/2022Import a Certificate and Private Key
- 5315/11/2022Export the Certificate and Private Key
- 5425/10/2022Print Documents Securely Using SSL/TLS
- 5524/10/2022Install a Certificate on Your Brother Machine
- 5620/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5713/10/2022Print the Network Configuration Report
- 5827/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5926/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 6030/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 6122/08/2022Configure the Scan to Email Feature (Linux)
- 6216/08/2022Print as a Booklet Automatically (Windows)
- 6310/08/2022Replace the Toner Cartridge
- 6409/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 6528/07/2022Update the Driver or Firmware for your Brother machine
- 6626/07/2022Configure and use the Scan Key Tool (Linux)
- 6719/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6830/06/2022Check the Node Name of the Brother machine
- 6923/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 7020/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 7120/06/2022Access Web Based Management
- 7209/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7314/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7413/04/2022Uninstall the Brother Software and Drivers (Windows)
- 7511/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 7611/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 7707/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 7801/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7901/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 8024/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 8124/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 8217/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 8331/01/2022Paper is Jammed in the Output Paper Tray
- 8431/01/2022Remove Small Scraps of Paper Jammed in the ADF
- 8531/01/2022Document is Jammed under the Document Cover
- 8631/01/2022Document is Jammed in the Top of the ADF Unit
- 8731/01/2022Upload Scanned Data to an FTP Server
- 8831/01/2022Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows)
- 8931/01/2022Scan to Email Attachment
- 9031/01/2022Scan to an Editable Text File (OCR)
- 9131/01/2022Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows)
- 9231/01/2022Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows)
- 9331/01/2022Save Scanned Data to a Folder as a PDF File
- 9431/01/2022Load Paper in the Paper Tray
- 9531/01/2022Send an Email Securely Using SSL/TLS
- 9631/01/2022Send an Email with User Authentication
- 9731/01/2022Manage Multiple Certificates
- 9831/01/2022Step by Step Guide for Creating and Installing a Certificate
- 9931/01/2022Set Auto Power Off Mode
- 10031/01/2022Copy an ID Card