FAQs & Troubleshooting
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135 Results
- 51Printouts are with gray background.
- 52Can I buy any MICR toner?
- 53What is the best printer driver to use-the PCL or BR-Script driver?
- 54Uninstall the printer drivers (For Windows)
- 55Replace the toner cartridge
- 56How do I clear paper jams?
- 57Output sheets are completely black.
- 58My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 59I cannot install Brother drivers on Debian 10 or later (Linux)
- 60What driver package format is supported by my Linux distribution?
- 61Cannot print after a Windows 10 update (June 2020)
- 62Paper size settings are unavailable when I print from OpenOffice (Linux)
- 63The downloaded driver's name is different from my machine's name. (Linux)
- 64The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 65I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 66Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 67Large characters are printed incorrectly. (Linux)
- 68Print command (LPR) (Linux)
- 69Print command (cupswrapper) (Linux)
- 70All print jobs are aborted and nothing is printed. (Linux)
- 71I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 72I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 73I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 74I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 75I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 76To install the printer driver easily using a tool. (Linux)
- 77When printing with monochrome laser printer, the print position shifts. (Linux)
- 78I want to print using CUPS while keeping SELinux enabled. (Linux)
- 79Uninstall printer drivers (Linux)
- 80Pre-Required Procedures (Linux)
- 81I cannot save a file downloaded from the Brother support website (For Windows)
- 82Check the firmware version.
- 83Open the Status Monitor
- 84Delete print jobs from the print queue.
- 85I cannot find some option in the Printing preferences. (For Windows)
- 86Download a file from the "Downloads" section and save it to Windows 8 computer.
- 87Open the Control Panel (For Windows)
- 88Install the built-in drivers (For Windows 8 and Windows 10)
- 89What is the difference between the toner cartridge and the drum unit?
- 90How to identify your Operating System (OS).
- 91The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 92The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 93Supported models of Universal Printer Driver for PCL
- 94Can I print from or scan to Android™ Smartphone?
- 95Can I print from and scan to iPhone, iPod touch and iPad?
- 96I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 97The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 98The printer status is Offline or Paused.
- 99Windows 7 Support Information
- 100I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.