FAQs & Troubleshooting
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131 Results
- 51Pre-Required Procedures (Linux)
- 52Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 53The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 54Delete print jobs from the print queue.
- 55Open the Control Panel (For Windows)
- 56Install the built-in drivers (For Windows 8 and Windows 10)
- 57The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 58What is the difference between the toner cartridge and the drum unit?
- 59How to identify your Operating System (OS).
- 60I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 61I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 62A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 63What is the Network Shared printing?
- 64Can I print from or scan to Android™ Smartphone?
- 65I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 66Change the printer driver settings (Windows/macOS)
- 67I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 68The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 69I cannot print from my computer via network. (For Macintosh)
- 70I cannot print from my computer via network. (For Windows)
- 71Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 72Windows 7 Support Information
- 73The paper is skewed when it's printed.
- 74How can I print the pages in reverse page order in Windows?
- 75In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 76Does NC-2200w work with Windows Vista?
- 77Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 78When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 79My Brother machine misfeeds paper.
- 80How can I install the Web BRAdmin on Windows Server 2003?
- 81When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 82I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 83The lights in my room flicker when the printer is warming up. I get a short electric surge when the printer is warming up to print the first page. The lights in my office or work flicker or dim when using the printer.
- 84How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®?
- 85The printer prints unexpectedly or it prints garbage.
- 86The printer does not feed paper from the manual feed slot.
- 87When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?
- 88Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 89How do I reprint the last print job?
- 90How can I change the printer settings?
- 91Print a Printer Settings page.
- 92When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 93After I installed Sun JavaVM, some applications will not work correctly.
- 94How do I print a Test page?
- 95The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 96The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 97Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 98Drum Life End Soon
- 99Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 100Uninstall the drivers. (Mac OS X 10.5)