FAQs & Troubleshooting
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225 Results
- 51I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 52I cannot install the driver when using the Driver Install Tool. (Linux)
- 53I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 54My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 55I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 56I cannot install Brother drivers on Debian 10 or later (Linux)
- 57Configure the Scan to Email Feature (Linux)
- 58Configure and use the Scan Key Tool (Linux)
- 59What driver package format is supported by my Linux distribution?
- 60Scan using XSane or GIMP (Linux)
- 61Cannot print after a Windows 10 update (June 2020)
- 62When I print images, the quality is not good (Linux)
- 63Where can I download Brother iPrint&Scan application for Mac?
- 64My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 65The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 66Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 67Large characters are printed incorrectly. (Linux)
- 68Wireless setup is requesting a WPS PIN to complete the setup
- 69I installed scan-key-tool, but it does not work. (Linux)
- 70When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 71Command List of brscan. (Linux)
- 72Delete a network scanner entry. (Linux)
- 73Important points for specifying the scan area (Linux)
- 74Uninstall the scanner driver. (Linux)
- 75Uninstall Scan-key-tool. (Linux)
- 76How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 77I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 78I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 79I am unable to print from a client PC to a printer on a print server. (Linux)
- 80I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 81To install the printer driver easily using a tool. (Linux)
- 82Uninstall printer drivers (Linux)
- 83Firewall port requirements of the Scan Key Tool (Linux)
- 84"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 85I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 86Scan a document using Brother iPrint&Scan. (macOS only)
- 87I get a TS error when trying to print on a wireless network.
- 88Set up your Brother machine on a wireless network.
- 89The error message of Status Monitor is different from the error message of the Brother Machine or the FAQ.
- 90Connect your Brother machine to your mobile device via a wireless router or access point.
- 91How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 92I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 93When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 94Install BookScan & Whiteboard Suite onto Windows 10.
- 95Windows 10 Support Information
- 96Enable the Brother machine's network interface.
- 97Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 98Use the Network Connection Repair Tool (Windows)
- 99Check the firmware version.
- 100Protect your Brother machine against unauthorised access over the network