FAQs & Troubleshooting
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240 Results
- 51Load Paper in the Paper Tray
- 52Manage Your Network Machine Securely Using Web Based Management
- 53Install a Certificate on Your Brother Machine
- 54Media Type Mismatch or Media Mismatch
- 55Delete print jobs from the print queue.
- 56I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 57What is AirPrint?
- 58What is Toner Continue Mode?
- 59Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 60Print Unable XX
- 61I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 62Black toner marks across the page
- 63White lines down the page
- 64Lines across the page
- 65White lines across the page
- 66Hollow print
- 67Black lines down the page
- 68When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 69Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 70Paper is Jammed in the 2-sided Tray
- 71Curled or wavy
- 72Image skewed
- 73I cannot find some options in the Print dialog box (macOS 11 or later)
- 74I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 75Wireless setup is requesting a WPS PIN to complete the setup
- 76After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 77Send an Email with User Authentication
- 78Manage Multiple Certificates
- 79What kind of envelopes and labels are recommended for printing?
- 80Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 81What is the difference between the toner cartridge and the drum unit?
- 82The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 83No Toner
- 84Manual Feed
- 85White spots or black spots at 94 mm (3.7 in.) intervals
- 86Envelope creases
- 87Configure Email Sending Using Web Based Management
- 88Export the Self-signed Certificate
- 89Import the Self-signed Certificate
- 90Export a CA Certificate
- 91My Brother machine has no power.
- 92Print the Network Configuration Report
- 93The scanning speed is slow when scanning from my machine. (Windows)
- 94I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 95Paper is Jammed in the Output Paper Tray
- 96Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows)
- 97Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows)
- 98I cannot save a file downloaded from the Brother support website (For Windows)
- 99Reduce Printing Noise
- 100I cannot scan via network.