MFC-5490CN
FAQs & Troubleshooting |
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- 117/03/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 211/10/2022When I scan a document using ControlCenter, the scanned file size is too big.
- 326/07/2022Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 419/01/2021ControlCenter3 displays a blank screen at startup (Windows)
- 525/03/2016A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 625/03/2016Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 707/11/2011When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 818/11/2010My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
- 918/08/2006I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 1018/08/2006While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?