FAQs & Troubleshooting
 |
Popular |
183 Results
- 1Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 2I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 5I cannot print labels when the Active Docking Station / Charging Cradle is connected.
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7How to charge the rechargeable Li-ion battery
- 8How to identify your Operating System (OS) for Windows or Mac
- 9How do I transfer label or slip templates?
- 10Use Remote Update to download files to your printer from an FTP server
- 11My computer/mobile device shows two Bluetooth® printers and after pairing my printer I cannot print and get a communication error.
- 12Installing a CA certificate
- 13Using the Device Settings (for Windows)
- 14How do I reset Wi-Fi® setting?
- 15How to delete the registry information and files related to the printer driver
- 16Will my printer automatically turn itself off?
- 17(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18How do I initialize and clear the printer to factory default settings?
- 19I cannot print after updating the firmware or font data.
- 20I cannot connect my printer to a Windows 11 computer via USB.
- 21Install BRAdmin Professional 3
- 22Where can I find my Brother printer's serial number?
- 23When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 24What Android™ mobile application can I use?
- 25What iOS mobile application can I use?
- 26The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 27I cannot connect my machine to the wireless network.
- 28The paper settings specified from the server computer are not reflected on the client computer.
- 29How to connect to a DC power socket (Optional)
- 30How to connect to an AC power outlet (Optional)
- 31How to use the Numbering function (P-touch Editor 5.x for Windows)
- 32Printing is not possible. (USB connection)
- 33I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 34Installing the LPR driver and CUPS wrapper driver (Linux®)
- 35Uninstalling the printer drivers (Linux®)
- 36Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 37Can I set a different media width when using an OpenOffice template? (Linux®)
- 38How to use Remote Update
- 39How to attach the belt clip
- 40How to use the Paper Size Setup (for Windows)
- 41When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
- 42How do I connect the printer and my mobile device via Bluetooth®?
- 43Using Web Based Management
- 44How can I connect the printer to my mobile device via Wi-Fi®?
- 45Using the Printer Setting Tool (for Windows)
- 46How do I connect the printer to my computer via Wi-Fi® using an access point?
- 47What is the JPEG printing and how can I use it?
- 48Printed barcodes cannot be read.
- 49How do I switch to and use the mass storage mode?
- 50I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
