FAQs & Troubleshooting
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157 Results
- 1How do I insert/change the paper or label roll?
- 2How do I transfer label templates with P-touch Transfer Express?
- 3How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4How to connect to an AC power outlet (Optional)
- 5My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 6Printing is not possible. (USB connection)
- 7I can no longer print from my computer via Bluetooth® even though I was able to print previously.
- 8I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 9How do I connect the printer and my mobile device via Bluetooth®?
- 10How do I transfer label or slip templates?
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12The paper settings specified from the server computer are not reflected on the client computer.
- 13How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 16How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 18What Android™ mobile application can I use?
- 19How to connect to a DC power socket (Optional)
- 20How to charge the rechargeable Li-ion battery
- 21I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 22(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23How to use the Paper Size Setup (for Windows)
- 24(Video) What is the JPEG printing and how can I use it?
- 25Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 26(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 27When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 28Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 29The printer does not print or a printing error occurs.
- 30How to identify the printer's firmware version
- 31I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 32The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 33Will my printer automatically turn itself off?
- 34How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 35(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 36Creating a label with OpenOffice (Linux®)
- 37How to install Brother software on a computer not connected to the Internet
- 38When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
- 39What kinds of software are available for this printer?
- 40(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 41How to identify your Operating System (OS) for Windows or Mac
- 42I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 43What iOS mobile application can I use?
- 44P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 45Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 46My printer has suddenly stopped printing.
- 47Print free-length labels with the set length (Linux®)
- 48Adding a custom media size for continuous roll (Linux®)
- 49Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 50How to attach the belt clip