FAQs & Troubleshooting
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- 1How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How do I transfer label templates with P-touch Transfer Express?
- 4Installing the LPR driver and CUPS wrapper driver (Linux®)
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 7I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9(Video) When I print many continuous labels, part of the label data is printed twice.
- 10How to identify your Operating System (OS) for Windows or Mac
- 11Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 12How do I transfer label or slip templates?
- 13What is the Label List? (P-touch Editor 5.x for Windows)
- 14When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 15The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 18I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 19How do I clean my QL machine?
- 20How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 21How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 22How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 23Some of the print options in OpenOffice do not work. (Linux®)
- 24Adding a custom media size for continuous tape / roll (Linux®)
- 25How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 26How to open the Devices and Printers window
- 27(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 28How do I install/change the DK roll?
- 29Where can I download the latest P-touch Editor for Mac?
- 30I cannot print on the 103 mm wide label roll on a network using the latest printer driver.
- 31P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 32(Video) Small characters or thin lines are printed faintly.
- 33I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 34The driver downloaded from the website cannot be installed.
- 35(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 37Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 38How do I reset network setting?
- 39When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 40How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 41(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 42(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 43I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 44Using Web Based Management
- 45How to identify the printer's firmware version
- 46I cannot print from the printer in a network-shared environment.
- 47How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 48When I print a long label or many labels continuously, printing suddenly stops.
- 49How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 50How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)